News & Updates
For Immediate Release
July 1, 2019
HONOLULU – The Board of Water Supply’s (BWS) rolls out their new water rates and adjusted tier structure starting this month. The new schedule for water rates started in September 10, 2018 but rates did not change until July 2019. This 5-year schedule will run through June 30, 2023.
Manager and Chief Engineer Ernest Lau stated, “The new rates will allow us to continue the important program to increase our investments in repairing and replacing our water system infrastructure, including ramping up our pipeline replacement program over the next ten years to 21 miles per year, to reduce the number of main breaks and their impact on communities."
Changes include not only increases to the rates but changes to the tier structure:
The BWS held 5 public hearings as well as presented proposed rate information to 15 Neighborhood Boards and other interest groups. In addition, earlier this year the BWS mailed out a newsletter as a bill insert to alert customers to the changes and, during July and August, a follow-up newsletter will go out explaining the changes to the bill.
Lau stated, “It is very important to the BWS to ensure wide-spread dissemination of the rate increases and structure changes. We continue to welcome and respond to all questions and comments from the community.”
Information regarding the new water rates and adjusted tier structure can be found on the BWS website at: boardofwatersupply.com. Please email comments to firstname.lastname@example.org.
The Board of Water Supply (BWS), a semi-autonomous agency of the City and County of Honolulu, manages Oahu’s municipal water resources and distribution system. As the largest water utility in the State, the BWS serves approximately one million customers on Oahu. The BWS embraces its mission of “Water for Life – Ka Wai Ola” – to provide a safe, dependable, and affordable water supply, now and into the future. Uwē ka lani, ola ka honua – “When the heavens weep, the earth lives.” For more information, visit www.boardofwatersupply.com.
Honolulu Board of Water Supply
Phone: (808) 748-5319
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