Meeting Our Customers' Needs

Whether it has to do with managing your water service account, water bills, service engineering, new permits, or other frequently asked questions, Board of Water Supply personnel are prepared to assist customers wherever possible.

Self-Service Portal:

BWS customers may register to use the online self-service portal. Please review Frequently Asked Questions and the following videos. When you're ready to register, be sure to have your account number handy.

About the Account Portal

About Your Bill

Account Portal: How to Register

Account Portal: How to Make a Payment

Water Trouble?

If you think you may be experiencing a possible disruption of service or have a water-related emergency, please call (808) 748-5000, ext. 1. This hotline is available 24/7.

Updated: 09/02/2021