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Community Advisories
Sep. 15, 11:55 AM: MIRA Image Construction, LLC, the Board of Water Supply’s (BWS) contractor for the Lanikai Water System Improvements, Part II project is working to install approximately 1,455 feet of 16-inch water mains, 1,858 feet of 8-inch water mains, 200 feet of 6-inch water mains, and 180 feet of 4-inch water mains in the Lanikai and Kailua Beach areas. The renewal of the water system will improve water service reliability and fire protection for customers in the area. Motorists are advised to expect slower than normal commute times. Parking restrictions are in effect through December 2021. For updates, please see the Lanikai WSI project information page.
What Happens When a Main Break Occurs?
Reported Locations
When a main break is reported on on pipes 4" or larger, or if an outage has widespread impact on the community, BWS posts basic details here, and updates as information becomes available through @BWSHonolulu on Facebook and Twitter, on the Nextdoor network and the HNL.Info app.
If you suspect a water-service outage is affecting your location and information is not posted, call our hotline to reach a BWS dispatcher.
Service-Related Emergencies
(808) 748-5000, ext. 1
Available 24/7.
Other Inquiries
(808) 748-5030
Monday-Friday,
7:45 a.m. to 4:30 p.m.,
except on holidays
customerservice@hbws.org
Reported Location:
2842 Dow St
Updated:* Oct 24, 2021 10:56 AM
Location:
2842 Dow St
Honolulu, HI
Cross Streets:
Laimi & Dow St
Pipe Size: 6
Date Water Off: 10/24/2021 7:10 AM
Number of Services Affected: 23
Water Wagons:
1 at 2830 Dow St.
* Refresh your browser to view the latest updates to the posted information.
- When will service be restored?
BWS crews work to restore water service as quickly and as safely as possible. It is difficult to estimate when service can be restored, however, because we may need to address unforeseen issues and need to make water system adjustments before restoring service.
- The road is clear. Why isn't my water back on?
For some repaired mains, especially along coastal areas or near streams, additional water quality testing may be necessary. This process can take up to 24 hours to complete. During that time, customers affected by the break will typically have access to water wagons until testing is finished.
- What if I have concerns after a main break repair is finished?
See answers for frequently asked questions after a main break repair is completed.
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