Main Break Updates

Basic information on main breaks 4" or larger will be displayed here. For main breaks with widespread impact on the community, please follow the Board of Water Supply social media accounts (@BWSHonolulu) on Facebook or Twitter, or check for updates through HNL.Info or Nextdoor. Information will be posted as it becomes available. If you suspect a water-service outage is affecting your location and information is not posted, call (808) 748-5000 and press '1' at the prompt to speak with a BWS dispatcher. Available 24/7.

Community Advisories

Lanikai Water System Improvements, Part II Project

SATURDAY, JUNE 5, 2021 -- MIRA Image Construction, LLC, the Board of Water Supply’s (BWS) contractor for the Lanikai Water System Improvements, Part II project is working to install approximately 1,455 feet of 16-inch water mains, 1,858 feet of 8-inch water mains, 200 feet of 6-inch water mains, and 180 feet of 4-inch water mains in the Lanikai and Kailua Beach areas. The renewal of the water system will improve water service reliability and fire protection for customers in the area. Motorists are advised to expect slower than normal commute times. Parking restrictions are in effect through December 2021. For updates, please see the Lanikai WSI project information page.

 

No Reported Outages:


At this time, there are no reported main breaks in BWS service areas. Please check back later or refresh this page to see if updates are available.

If you suspect a water service outage in your area, please call (808) 748-5000 and press '1' at the prompt to speak with a BWS dispatcher.

Mahalo.

board of water supply logo


If you suspect a water-service outage is affecting your location and information is not posted, call our hotline to reach a BWS dispatcher. 

Service-Related Emergencies

(808) 748-5000, ext. 1
Available 24/7.

Other Inquiries

(808) 748-5030
Monday-Friday,
7:45 a.m. to 4:30 p.m.,
except on holidays
customerservice@hbws.org 

QUESTION & ANSWER

  • QUESTION: 
    When will service be restored?
  • ANSWER: 
    BWS crews work to restore water service as quickly and as safely as possible. It is difficult to estimate when service can be restored, however, because we may need to address unforeseen issues and need to make water system adjustments before restoring service.
  • QUESTION: 
    The road is clear. Why isn't my water back on?
  • ANSWER: 
    For some repaired mains, especially along coastal areas or near streams, additional water quality testing may be necessary. This process can take up to 24 hours to complete. During that time, customers affected by the break, will typically have access to water wagons until testing is finished.

GET THE LATEST UPDATES

ABOUT MAIN BREAKS

report a water main break 808-748-5000