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Main Break Updates
Basic information on main breaks 4" or larger will be displayed here. For main breaks with widespread impact on the community, please follow the Board of Water Supply social media accounts (@BWSHonolulu) on Facebook or Twitter, or check for updates through HNL.Info or Nextdoor. Information will be posted as it becomes available. If you suspect a water-service outage is affecting your location and information is not posted, call (808) 748-5000 and press '1' at the prompt to speak with a BWS dispatcher. Available 24/7.
Community Advisories
None at this time. See below for information on reported locations as details become available.
Reported Location:
702 Keolu Dr
Updated:* May 7, 2021 6:56 AM
Location:
702 Keolu Dr
Honolulu, HI
Cross Streets:
PAPALANI ST & PAHUMELE PL
Pipe Size: 12
Date Water Off: 04/30/2021 11:15 AM
Date Water On: 04/30/2021 3:30 PM
Number of Services Affected: 20
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If you suspect a water-service outage is affecting your location and information is not posted, call our hotline to reach a BWS dispatcher.
Service-Related Emergencies
(808) 748-5000, ext. 1
Available 24/7.
Other Inquiries
(808) 748-5030
Monday-Friday,
7:45 a.m. to 4:30 p.m.,
except on holidays
customerservice@hbws.org
QUESTION & ANSWER
- QUESTION:
When will service be restored?
- ANSWER:
BWS crews work to restore water service as quickly and as safely as possible. It is difficult to estimate when service can be restored, however, because we may need to address unforeseen issues and need to make water system adjustments before restoring service.
- QUESTION:
The road is clear. Why isn't my water back on?
- ANSWER:
For some repaired mains, especially along coastal areas or near streams, additional water quality testing may be necessary. This process can take up to 24 hours to complete. During that time, customers affected by the break, will typically have access to water wagons until testing is finished.
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ABOUT MAIN BREAKS
