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For Immediate Release
May 18, 2020

BWS Responding to Dirty Water Issue in Kalani Iki and Waialae Iki

HONOLULU – Board of Water Supply (BWS) crews are working to address a water system issue that is causing dirty water in the Kalani Iki and lower Waialae Iki areas. Customers experiencing dirty water are advised not to use it for drinking, cooking, or brushing teeth. It is okay to use the water for flushing toilets.

In order to remedy the issue, the BWS needs to flush the water from reservoir serving the community. This process may take up to several hours.

The cause of the dirty water is related to a 24-inch main break that occurred on Kahala Avenue in April. When pressures were increased in the main earlier today, it created a disturbance to the water system that caused the dirty water.

Questions and comments may be directed to the BWS 24-7 trouble line at 748-5000 extension 1.

About the Board of Water Supply

The Board of Water Supply (BWS), a semi-autonomous agency of the City and County of Honolulu, manages Oahu’s municipal water resources and distribution system.  As the largest water utility in the State, the BWS serves approximately one million customers on Oahu.  The BWS embraces its mission of “Water for Life – Ka Wai Ola” – to provide a safe, dependable, and affordable water supply, now and into the future.  Uwē  ka lani, ola ka honua – “When the heavens weep, the earth lives.”  For more information, visit, follow @BWSHonolulu or like the BWS’s Facebook page at



Kathleen Elliott-Pahinui
Information Officer
Honolulu Board of Water Supply
Phone: (808) 748-5319