Go to: Your Water BillHow to Read Your Bill | About Your BillPayment Options

Account Portal

view bill onlineBoard of Water Supply (BWS) and the City Department of Environmental Services (ENV) customers have the option to view their combined water and wastewater bills online and to enroll in paperless billing through the account portal. Click on the Account button in the upper-right corner of the browser window.

Customers may also use this service to make a bill payment by credit or debit card (Visa or MasterCard only). More information is available in our FAQs.

**NOTE: Effective January 1, 2017, the Honolulu Board of Water Supply will accept credit card payments for single-family residential accounts only. Learn more.**

Related Resources

Questions About Your Bill?


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Water Service
Website: www.boardofwatersupply.com
Phone: (808) 748-5030
Email: customerservice@hbws.org
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.


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Wastewater (Sewer) Service
Website: www.honolulu.gov/envwwm
Phone: (808) 768-3330
Email: envsewerinfo@honolulu.gov

Updated: 09/01/2021