RECYCLED WATER

Recycled Water Service

icon-recycled water What is Recycled Water?

  • Non-potable: Not safe for drinking, cooking, bathing, or any human contact.
  • Approved Uses Only:
  • Irrigation & landscaping
  • Dust control
  • Industrial processes
  • Other uses allowed by Hawaiʻi Department of Health (DOH) Wastewater Branch
  • Types Available:
  • R-1 Water – irrigation/landscaping
  • RO Recycled Water – industrial processes
  • BWS Rules and Regulations require the use of nonpotable water for the irrigation of landscape areas if a suitable supply is available.

icon-your-responsiblities Your Responsibilities

Install, operate & maintain your onsite system.

  • Use backflow prevention devices to keep recycled and potable water separate.
  • Designate a trained representative to oversee safe use.
  • Obtain and maintain all required permits and approvals (DOH, City, State, Federal).
  • RO customers: Maintain a backup potable water supply in case of service interruptions.
  • R1 irrigation customers: BWS recommends using drought-tolerant and low water use plants, and xeriscaping principles in all landscaping. We also recommend installing efficient irrigation systems, such as drip irrigation, and incorporating moisture sensors to avoid operating the irrigation system in the rain and/or if the ground has adequate moisture.

icon-service-conditions Service Conditions

  • Service is not guaranteed – flow & pressure may vary.
  • Temporary potable water may be allowed until service starts (for approved uses only).
  • Service may be scheduled by BWS depending on system demand.

icon-rates-and-billing Rates & Billing

  • Pay BWS published recycled water rates as listed in the Schedule of Rates & Charges.

icon-risks-and-liabilities Risks & Liability

  • Recycled water is provided “as is.”
  • Once delivered past the BWS connection, you are responsible for safe use.

icon-compliance-and-inspections Compliance & Inspections

  • Allow BWS and regulatory agencies to inspect your facilities.
  • Service may be suspended/terminated if rules are not followed.

icon-ending-service Ending Service

  • Either party may terminate service with written notice.
  • BWS may terminate immediately for health, safety, or regulatory reasons.   

Arrow Right Standard Conditions of Service and How to Request Service

Updated: 07/06/2026