News & Updates
A Board of Water Supply (BWS) contractor will be changing out meter transponder units (MXU) in BWS water meter boxes throughout the year, ending in December 2020. The project will increase the efficiency of the automated meter reading (drive-by) process.
The BWS will replace roughly 80,000 of these devices throughout Oahu. The BWS has been gradually exchanging aging meter transponder units for newer ones; this project will accelerate those efforts.
The BWS has contracted Royal Contracting Company to install the new transponders and EKNA Services, Inc., as the construction managers. The project tasks include:
Work will occur seven days a week, from 7:30 a.m. to 10:30 p.m., except on state highways where work is allowed only from 7:30 a.m. to 3:30 p.m. Water service will not be disrupted. Note that the BWS is NOT changing the water meter; only the meter transponder.
To address concerns that the project may be used to mask illegal activity:
If customers have concerns or questions about the project, they can contact the BWS via:
< BACK TO NEWS & UPDATES
Email BWS Customer Care
View Main Break Information Page
Email Dept of Environmental Services