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News & Updates
BWS COVID-19 UPDATES
See updates related to the coronavirus pandemic.
Due to the “Stay at Home / Work from Home” orders from the Governor of Hawaii and the Mayor of the City and County of Honolulu to help prevent the spread of the coronavirus, the Board of Water Supply lobby at 630 South Beretania Street is closed to the public until further notice.
During this time, there will be no water shut-offs due to non-payment. If your water was previously shut-off, call us right away and we'll turn it back on.
If you are unable to pay your bill in full, please pay whatever you can and notify us of your situation via email at email@example.com. You may also call (808) 748-5000, option 4. A customer service representative will contact you by phone or email.
WATER SERVICE REQUESTS
Start Form: www.boardofwatersupply.com/start
Stop Form: www.boardofwatersupply.com/stop
Form (coming soon)
Please fill out the Permit Review Drop-Off form for Building Permit Applications, Trenching Permit Applications, New Water Services, and other water meter-related applications. All related reviews will be dropped off at the Public Service Building on Beretania Street, Monday through Friday, 7:45 a.m. to 4:30 p.m.
You may find more information at www.boardofwatersupply.com/permitsapplications. If you have any questions, please call Service Engineering at (808) 748-5460.