COVID-19 Update

Due to the “Stay at Home / Work from Home” orders from the Governor of Hawaii and the Mayor of the City and County of Honolulu to help prevent the spread of the coronavirus, the lobby of the Board of Water Supply is closed until further notice. Customers who need to pay their bill should review alternative payment options.

  • BILL PAYMENT DROP BOX
    Use the drive-through payment drop at the Public Service Building on Beretania St. Enter the BWS customer parking area behind the building from the Lauhala St. side. Turn into the drive-through on the right and follow the signs to the payment drop.

    bws beretania street payment drop-off

Where We Are

bws map to 630 south beretania 96843The Board of Water Supply (BWS) administrative headquarters are located at its Public Service Building at:

Board of Water Supply
630 South Beretania Street
Honolulu, HI 96843
(get directions)

Parking Procedures

Providing adequate free customer parking and ensuring a safe and secure environment for visitors and employees is a priority at the Board of Water Supply (BWS). Please make note of the following guidelines prior to your visit. These policies ensure that thru traffic and use of the customer parking stalls behind the Public Service Building is restricted to only visitors who are conducting official BWS business. The BWS reserves the right to tow cars that are determined to be parked for other-than-BWS business.

bws beretania parking entrances map

To enter the customer parking lot from either Lauhala Street or Lisbon Street, please follow these steps when you reach the parking control arm:

  1. Press the intercom button to speak with BWS security staff.
  2. Indicate the purpose of your visit.
  3. Proceed carefully into the lot, once you have been cleared for entry and park in an unreserved stall.
bws parketing lot arm at lauhala street
BWS parking lot entrance at Lauhala Street
bws parking lot arm at lisbon street
BWS parking lot entrance at Lisbon Street
Updated: 04/03/2020