BWS Launched Updated Account Portal on September 1, 2021
Lanikai Area Water Main Project Updates
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The Honolulu Board of Water Supply (BWS) is now offering a water conservation incentive program to the food service category. Through the program, participating food service operations will be given the opportunity to install a high-efficiency aerators and/or high-efficiency pre-rinse spray nozzles as a means of conserving water and to helping to lower their water bill.
Interested in participating?
Call: (808) 237-6877
Restaurants can use a lot of water, with the largest uses taking place in the kitchen and in the restrooms. A number of reserouces are available to help restaurants manager their water use more effectively, including these WaterSense® guides from the U.S. Environmental Protection Agency (EPA):
In an effort preserve and protect Oahu's finite water resources, the BWS adopted a rule, effective January 1, 1992, prohibiting automatic serving of water to customers at Oahu restaurants.
The Department (Board of Water Supply) shall restrict the serving of drinking water to any customer unless expressly requested at any restaurant, hotel, café or cafeteria, or any other place where food is sold, served, or offered for sale. These restrictions shall not apply to catered groups of 25 or more people. Failure to comply with these requirements may result in the imposition of a fifty-dollar ($50.00) special assessment for each violation, or in the discontinuation of water service and/or penalties as authorized in Section 2-205, 2b and Section 5-501 of these Rules and Regulations.
The BWS asks restaurants for their kokua in reminding staff and customers of this regulation. Under the rule, staff may serve water upon request or may ask the customer if they want to be served a glass of water.
Oahu restaurateurs are invited to use a "water upon request" table tent card produced by the BWS. Download the card or request an order for pick-up, while supplies last.
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