The following is a list of the jobs currently available at the Board of Water Supply. Click on the job title to view more information about the job and to apply.
Open Competitive Recruitment
- No openings at this time.
Full-Time, Temporary Employment
For temporary, non-civil service employment, please submit your resume electronically to firstname.lastname@example.org. Include the job title in the subject and/or body of your email to indicate the type of position(s) that you are seeking.
- Job Title: Customer Service Representative
Work Type: Temporary, Full Time
Work Location: 630 S. Beretania Street (Downtown, Honolulu)
Job Description: The primary duties and responsibilities of this position are to service water customers and the general public through face-to-face and telephone contacts by performing appropriate account actions, providing information, and resolving problems. Work includes processing applications and requests to establish, discontinue and transfer services, etc.; resolving billing, collections, credit and other related account issues; and determining if service calls are necessary and create work orders as appropriate. The position additionally requires the ability to maintain composure while dealing with irate customers; interprets and answers a variety of questions dealing with the Board of Water Supply, its organization, operations, policies, rates, rules and regulations; and to consistently and accurately maintain customer service and customer account records.
Minimum Qualification Requirements: Gradution from high school and two (2) years of clerical experience, one (1) of which must have involved public contact work which required providing information, answering questions and inquiries, and explaining policies, rules and regulations in person or by telephone.
Click here for a list of employee benefits and other related information specific to the Board of Water Supply.
Employment applications for vacant civil service positions at the Board of Water Supply are processed through the Department of Human Resources, City and County of Honolulu. To be notified of future recruitments for City jobs, complete a job interest card.
For more information on City and County of Honolulu jobs go to www.honolulu.gov and click on On-line Services for:
For individuals who do not have access to their own personal computer, visit the City & County of Honolulu's Department of Human Resources at:
Fasi Municipal Building
650 South King Street, 10th Floor
Honolulu, HI 96814
Hours: 7:45 am. - 4:30 p.m., Monday - Friday, except holidays
Two online computers are available at this site from 7:45 a.m. - 3:45 p.m., Monday - Friday, except holidays