BWS COVID-19 UPDATES
See updates related to the coronavirus pandemic. 

  • How to Access Your Bill

    Need a copy of your bill? Register to access it online and get it today! If you’re a single-family residential rate paying customer, you can also pay your bill online.

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  • Coronavirus Information

    As information regarding coronavirus continues to evolve, we want to inform the community that the BWS will continue to take every precaution to ensure that we provide safe, dependable and affordable water service for Oahu.

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  • New City Relief Program

    For information on the City and County of Honolulu's new COVID-19 Rental & Utility Relief Program, which launched April 5, 2021, visit the One Oahu website.

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  • Red Hill Bulk Fuel Tanks

    The DOH Contested Case Hearing for the Red Hill UST Facility Permit Application, will occur Feb 1-5, 2021.

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  • Water Matters

    Water Matters -- developed by the Board of Water Supply (BWS) to better connect with customers and to keep them informed about our efforts to provide a safe, dependable, and affordable water supply -- is distributed about once a quarter with customer water bills, online, and at neighborhood board meetings.

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  • MXU Replacement Project

    Beginning January 2020, a Board of Water Supply (BWS) contractor will be changing out meter transponder units in the BWS water meter boxes. The project, which will take place over a 12-month period, will increase the efficiency of the automated meter reading process. Work is expected to be completed by December 2020.

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  • Leak Detection Tips

    Find and fix leaks promptly is a WaterSmart® thing to do. Leaks in household and underground water pipes on your property can be costly and wasteful. Check for possible leaks at least once a month, whenever you suspect a leak exists, or before you travel for an extended period of time.

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  • WaterSmart® Program

    This free service, available to BWS residential customers, provides tips & tools to help manage their water use & bill.

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  • Consumer Alert

    Scammers are at it again! BWS would like to remind customers to be vigilant about protecting themselves against fraud and attempts to gain access to residences or to steal personal information.

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  • Haiku Stairs

    The Board of Water Supply (BWS) has transferred ownership of Ha‘ikū Stairs and all the land around it to the City and County of Honolulu. The transfer is official as of Wednesday, July 1, 2020. The city will now be responsible to maintain security until an operator is chosen.

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  • BWS Water Quality Report

    The 2020 Water Quality Report, which contains a wealth of information about your water quality, is now available.

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  • Competitive Sealed Bids & Proposal Notifications

    Starting Tuesday, September 3, 2019, the Board of Water Supply (BWS) is moving all its notifications for competitive sealed bids and proposals from its BWS Procurement Website to the Hawaii e-Procurement System (HePS).

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  • Water Sensible Rebates

    BWS residential customers may qualify for a water conservation rebate on qualified purchases.

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  • HNL Info Alerts

    Sign up and stay informed about traffic situations, weather advisories, major main breaks, and events happening around Oahu.

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  • Credit Card Acceptance Policy Changes

    Starting January 1, 2017, bill payment via credit card will be available for single-family residential customers only.

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