Starting in January 202, a Board of Water Supply (BWS) contractor began changing out meter transponder units in the BWS water meter boxes over the next year. The project, which is expected to finish in December 2020, will increase the efficiency of the automated meter reading process.
The BWS will replace roughly 80,000 of these devices throughout Oahu. The BWS has been gradually exchanging aging meter transponder units for newer ones; this project will accelerate those efforts.
The BWS has contracted Royal Contracting Company to install the new transponders and EKNA Services, Inc., as the construction managers. The project tasks include:
Work will occur seven days a week, from 7:30 a.m. to 10:30 p.m., except on state highways where work is allowed only from 7:30 a.m. to 3:30 p.m. Water service will not be disrupted. Note that the BWS is NOT changing the water meter; only the meter transponder.
To address concerns that the project may be used to mask illegal activity:
Contact the BWS Customer Service team by email, email@example.com, or by phone, 748-5000 from 7:45 a.m. to 4:30 p.m., Monday-Friday (except holidays).
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