Frequently Asked Questions


Where Can I Get an Application?

Job applications can only be found online at the City Department of Human Resources website at www.honolulu.gov/hr on its Job Opportunities page. Application forms will not be mailed or faxed. Applicants are responsible for checking the website for job announcements and submitting their application before the deadline.


What are the Steps to Apply for a Job Opportunity?

  1. Click here, or go to the City Department of Human Resources website at www.honolulu.gov/hr and click on “Job Opportunities”.
  2. Click on the job title you are interested in. The job title you select is linked to the official City and County announcement. Please note, the C&C’s position information may be different than the more specific BWS’s position description. After reviewing the job announcement, click on “Apply.”
  3. If you already have a government jobs account, login and complete the application. If you forgot your username or password, click here.
  4. If you do not have a government jobs account, click on the “Create Your Account Here!” link.

Why Does the City Position Information Differ from BWS’s Position Description?

The City & County of Honolulu recruits for applicants based on class specifications, which provides the standard by which positions are evaluated and allocated. They are broader and may generally provide the parameters for a group of positions. A position description describes the specific duties and responsibilities assigned to a position or job.


When is the Application Deadline?

Applications must be submitted online by 11:59 p.m. Hawaii Standard Time on the closing date.  The closing date can be found on the job announcement.

If a position is open for "CONTINUOUS RECRUITMENT," it will remain open for as long as is necessary to seek a sufficient number of applicants and can be closed at any time without advance notice.


Who Do I Contact If I'm Having Trouble With the On-Line Job Application?

For assistance with the on-line job application, please call the City Department of Human Resources at (808) 768-8536 during regular business hours (Monday thru Friday, 7:45 a.m. to 4:30 p.m., except holidays).
If you leave a voice mail message, please be sure to include the following information:

  • your full legal name
  • your telephone number (include area code)
  • the title of the position you are applying for
  • a BRIEF description of the difficulties you are encountering

However, leaving a message will not extend the application deadline.


Who Do I Call for More Information About a Particular Job Opportunity?

For more information about Board of Water Supply jobs, please call the BWS Human Resources Office at (808) 748-5160. 

For other job opportunity-related questions, please call the City Department of Human Resources at (808) 768-8536 during regular business hours (Monday thru Friday, 7:45 a.m. to 4:30 p.m., except holidays).


Posted: 04/26/2021