Customer Service Help


Flexible Payment Arrangements

If you are unable to pay your bills, please call (808) 748-5000, option 4 as soon as possible and speak with a customer service representative about setting up a monthly payment arrangement. You can also submit your request:


For more information on commonly asked questions, click on the headings below.


About Your Bill - About the Current Water Rates


About Your Bill - Payment Options


About Your Bill - Customer Request Forms


Applications & Permits


Better Buildings Benchmarking


Frequently Asked Questions


My Account Portal


Proposed Landfill Siting