COVID-19 Update

Due to the “Stay at Home / Work from Home” orders from the Governor of Hawaii and the Mayor of the City and County of Honolulu to help prevent the spread of the coronavirus, the lobby of the Board of Water Supply is closed until further notice. Customers who need to pay their bill should review alternative payment options.


waianae kai watershed partnership presentation

The Board of Water Supply takes the stewardship and care of our water supply is a commitment very seriously.

Beyond simply bringing water to your home, the Board of Water Supply (BWS) understands that we must take an active role in the community, raising the collective awareness about this precious resource.

We seek to educate the community on how much water we all use, and how much we can conserve every day. If everyone saves a little, we'll all save a lot, and future generations will enjoy this precious resource as we do today.

From the protection of our watershed, to water saving tips in homes, the BWS is always available to assist in the development and execution of water awareness and conservation efforts in our community.

Contact Us

Communications Office
BWS Public Service Building
630 South Beretania Street
Honolulu HI 96843
Phone: (808) 748-5041

Water Trouble?

If you think you may be experiencing a possible disruption of service or have a water-related emergency, please call (808) 748-5000, ext. 1. This hotline is available 24/7.