view bill onlineBoard of Water Supply (BWS) and the City Department of Environmental Services (ENV) customers have the option to view their combined water and wastewater bills online and to enroll in paperless billing through the ePay Service.

Customers may also use this service to make a bill payment by credit card (Visa, MasterCard or Discover card only). Note: debit card payments may only be made over the phone. Call (808) 748-5020, Monday through Friday, 7:45 a.m. to 4:30 p.m. More information is available in our FAQs.

**NOTE: Effective January 1, 2017, the Honolulu Board of Water Supply will accept credit card payments for single-family residential accounts only. Learn more.**

Other Resources

Bill Questions

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Water Service
Website: www.boardofwatersupply.com
Phone: (808) 748-5030
Email: customerservice@hbws.org
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.

 

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Wastewater Service
Website: www.honolulu.gov/envwwm
Phone: (808) 768-3330
Email: envsewerinfo@honolulu.gov