Your Water Service
Starting, stopping or transfering your water service?
Please call Customer Service at 748-5030 and we will be happy to assist you.
Stopping Water Service
If you are moving out, all water and sewer charges will continue to be your responsibility until you notify us to terminate service in your name. We will accept the date of your call or a future date as the service termination date. A closing receipt number will be provided to you as your proof that we have been notified of the termination of service.
Starting Water Service
If you would like to start your water service, please refer to the list below for who to contact at the Board of Water Supply and if you need to provide any specific information.
I am moving into a single family residence.
Please call Customer Service at 748-5030 and be ready to provide the following information:
- Your name
- Your new address
- The date you want to start water service (also known as the "effective date")
- The billing address (if it is different from your new place of residence)
I would like a new water service for a vacant lot.
Please call the BWS Customer Service, Service Engineering 748-5460 to apply for the new water service.
(back to top)
I am adding a new home to my property.
Please call the BWS Customer Service, Service Engineering 748-5460.
Review the Checklist for Residential Projects.
Provide the following information:
- Building permit application
- Building file and job site plans
If requested:
- Water allocation letter
- Conditions for Water Service Above the Service Limit form
(back to top)
I'd like to make an addition/renovate my existing home.
Please call Customer Service, Service Engineering at 748-5460.
Review the Checklist for Residential Projects.
Provide the following information:
- Building permit application
- Building file and job site plans
(back to top)
I have more than one dwelling on my property and would like a separate meter.
Please call Customer Service, Service Engineering at 748-5460.
Review and complete the Application to Segregate Water Service.
I am building a new Non-Residential development on a vacant lot.
Please call the BWS Customer Service, Service Engineering 748-5460.
Review Checklist for Non-Residential Projects.
Submit an Inquiries on Water Availability form.
(back to top)
I'd like to make an addition/renovate an existing Non-Residential development.
Please call the BWS Customer Service, Service Engineering 748-5460.
Review Checklist for Non-Residential Projects.
(back to top)
My development requires the installation of a 3-inch or larger meter.
Please call the BWS Customer Service, Project and Plans Review 748-5440.
Construction plans for the installation of the 3-inch or larger meter must be submitted for BWS review and approval.
(back to top)
I'm building a new multi-unit residential development on a vacant lot.
Please call the BWS Customer Service, Project and Plans Review 748-5440.
Submit an Inquiries on Water Availability form.
I need water temporarily for construction purposes.
Please call the BWS Customer Service, Service Engineering 748-5460.
Review and complete the following:
(back to top)
I need water for agricultural purposes.
Please call the BWS Customer Service, Service Engineering 748-5460.
Determine to which water district you belong.
Complete and submit irrigation water management plan with the following information:
- Type of crop production
- Crop irrigation requirements
- Type of irrigation system
Upon establishing the agricultural water service, you will receive an agricultural packet if you wish to apply for agricultural water rate.
(back to top)
I'd like to apply for agricultural water rates.
Please call the BWS Customer Service 748-5030.
Complete and submit the forms contained in the agricultural packet to apply for agricultural water rate. See a Sample Request for Water Service for Agricultural Purposes.
Your Water Bill
